The earliest time you can check in is 2:00PM. The latest time you can check out is 11:00AM.
There are available parking spaces within the complex of our hotels but not all branches offer it for free. Please contact our respective branches to inquire about the parking fee.
You need to book for at least one (1) night.
You can book for five (5) rooms at a time. If you wish to book more than five (5) rooms, you will be required to log in again to book for your 6th room.
Booking for more than 20 rooms are considered as corporate bookings. Please log on to www.gohotels.ph and click on corporate bookings.
Yes, you can cancel your booking up to 48 hours before 2:00PM of your scheduled check-in date subject to a cancellation fee of PHP 500 plus VAT per room per night. The amount you paid less the cancellation fee will be credited to your Guest Profile, which you can use for future booking within the next six (6) months, after which it will expire. If you cancel your booking less than 48 hours before 2pm of your check in date, total payment shall then be deemed forfeited. Bookings at promo rates of PHP 588 and below are non-cancellable, non-refundable, non-changeable.
Yes, you can change the name of the guest that is reflected in the reference print-out of your reservation or transfer your booking to another person provided that applicable charges are paid. A PHP 500 plus VAT per room per night shall also apply for these type of changes. Bookings at promo rates of PHP 588 and below are non-cancellable, non-refundable, non-changeable.
- Go to www.gohotels.ph
- Click Menu which is located on the upper right corner of the website, then choose Manager Bookings from the list.
- Choose the Go Hotels branch of choice, e-mail address, password, and payment confirmation number.
- Click View Booking.
- Choose the reservation you wish to cancel. Please note that payments for any successful booking which are canceled less than 48 hours before 2:00 PM of your check-in date, shall be forfeited in favor of Go Hotels.